Privacy Policy

Privacy Policy – Shiva Jewels

At Shiva Jewels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase with us.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Order Details: Products purchased, payment information (processed securely via third-party gateways like Razorpay).

  • Account Information: Login details if you create an account on our site.

  • Device & Browsing Data: IP address, browser type, and pages visited for improving website performance.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.

  • Communicate order updates, promotions, and offers.

  • Enhance website functionality and user experience.

  • Respond to customer service queries.

  • Detect and prevent fraudulent or unauthorized transactions.

3. Data Security

We take strong security measures to protect your personal data, including:

  • SSL (Secure Socket Layer) encryption for transactions.

  • Restricted access to customer information.

  • Regular security checks and updates.

4. Sharing of Information

We never sell, rent, or trade your personal information.
We may share it only with:

  • Trusted service providers such as payment gateways (Razorpay) and courier services for order delivery.

  • Legal authorities if required by law.

5. Cookies Policy

Our website uses cookies to provide a personalized shopping experience and analyze site traffic. You may disable cookies in your browser settings, but some features may not work properly.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

7. Your Rights

You have the right to:

  • Access and update your personal data.

  • Request deletion of your information.

  • Opt-out of receiving marketing emails anytime.

8. Contact Us

If you have any questions about this Privacy Policy or how we manage your data, please contact us:

📧 shivajewel16@gmail.com
📞 +91 7982116480
🌐 https://shivajewells.com/